jeta7 Privacy Policy

jeta7 is an online betting and casino platform operating in Bangladesh for Bengali-speaking users. This privacy policy explains what types of information jeta7 collects from its users, how that information is processed, and the circumstances under which it may be shared with third parties.

By using this platform, you are voluntarily agreeing to the terms of this policy. If you disagree with any part of this policy, please stop using the site. Before registering at jeta7, it is also helpful to read our Terms and Conditions.

If this policy is updated, the changes will be posted on the site and the date of the new version will be shown at the top. Registered users will be notified of any significant changes.

jeta7 collects certain personal information to ensure user security and provide quality service. The different types of information are described below.

2.1 Registration Information

When creating an account, you are required to provide the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — all members must be 21 or older)
• Mobile number
• Email address
• Preferred username and password

2.2 Identity Verification (KYC) Information

To process withdrawals or verify an account, jeta7 may request one or more of the following documents:

• National ID card (NID) or a copy of passport
• Proof of mobile banking account verification (bKash, Nagad or Rocket)
• Bank account details (where applicable)

2.3 Transaction Information

A record is kept of every financial transaction related to deposits and withdrawals. This includes the time, amount, and payment method used for each transaction.

2.4 Technical Information

The following technical information may be collected automatically while using the site:

• IP address
• Browser type and version
• Device type (mobile, tablet, or desktop)
• Time spent on the site and list of pages visited
• Information collected through cookies and similar technologies

2.5 Communication Information

If you contact our support team via live chat or email, the details of that conversation may be retained — for the purpose of improving service quality and assisting you in the future.

jeta7 uses collected information only for specific and legitimate purposes. User information is never used for unnecessary or unauthorised purposes.

3.1 Account Management and Security

The primary purpose for using personal information is to create and manage accounts and ensure their security. Information is used to prevent unauthorised access, identify suspicious activity, and verify user identity.

3.2 Payment Processing

Relevant financial information is needed to complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. This information is also used to enforce the minimum deposit of ৳300 and minimum withdrawal of ৳800.

3.3 Customer Support

Providing 24/7 live chat and email support may require accessing a user's account information in order to deliver fast and accurate assistance.

3.4 Responsible Gaming

User gaming activity data is analysed to identify unusual behaviour, which is part of following our Responsible Gaming Policy. Appropriate steps are taken if harmful gaming behaviour is detected in any user.

3.5 Service Improvement and Analysis

Overall usage patterns are analysed to improve the site's performance and user experience. Personally identifiable information is not used in this analysis.

3.6 Compliance with Legal Obligations

Information may be used to comply with applicable laws and to respond to lawful requests from tax authorities or law enforcement agencies.

jeta7 does not sell user information or transfer it to third parties for commercial purposes. However, relevant information may be shared in the limited circumstances described below.

4.1 Payment Service Providers

Necessary information is shared with bKash, Nagad, Rocket, and bank transfer services to complete deposit and withdrawal processes. This information is used solely for the purpose of completing transactions.

4.2 Technology and Infrastructure Partners

Technology service providers required to operate the site (such as server hosting or security services) may access a limited amount of information. These providers are contractually obligated to keep information confidential.

4.3 Game Software Providers

Certain session information may be transmitted to operate the software of Pragmatic Play, PG Soft, JILI, Evolution, and other game studios. This information is not used beyond delivering the gaming experience.

4.4 Legal Obligations

Necessary information may be provided to the relevant authorities to comply with court orders, lawful requests from law enforcement agencies, or other legal obligations.

jeta7 uses cookies and similar technologies to operate the site correctly and improve the user experience.

5.1 Essential Cookies

These cookies are essential for the site's basic functionality. They are used to maintain login sessions, verify security, and remember your preferences. Disabling these cookies may prevent important parts of the site from working.

5.2 Analytics Cookies

Analytics cookies are used to understand how users are using the site. This information is analysed on an aggregate and anonymous basis.

5.3 Cookie Controls

You have the option to accept or reject cookies from your browser settings. However, please note that disabling certain cookies may prevent specific features of the site from working properly.

jeta7 retains user information only for as long as is necessary to fulfil the purpose for which it was collected or to meet legal obligations.

• Active account data: for as long as the account remains open.
• Closed account data: for a set period as required by legal and financial record-keeping obligations.
• Transaction records: for as long as required under financial regulations.
• Technical logs: generally up to 90 days, or longer if required for a security investigation.

Once the set period ends, data is securely deleted or anonymised.

jeta7 has put in place industry-standard technical and organisational measures to protect user information.

7.1 Encryption

The site uses SSL (Secure Socket Layer) technology, which encrypts all information transmitted between the user's browser and the server. Sensitive stored information is also kept in an encrypted state.

7.2 Access Controls

Access to user information is granted only to staff members who require it for their work. All internal access is logged and reviewed regularly.

7.3 Security Reviews

The site's security measures are tested and updated regularly. If any potential vulnerability is identified, steps are taken promptly to address it.

7.4 Response to Data Breaches

In the event of a data breach, affected users will be notified as quickly as possible and immediate steps will be taken to minimise the damage.

Users registered at jeta7 have a number of rights regarding their personal information.

8.1 Right to Access Information

You may request to see what information is stored about you at jeta7. This request can be sent by email to our support team.

8.2 Right to Correct Information

If any information on your account is incorrect or incomplete, you have the right to request that it be corrected.

8.3 Account Closure Request

You may request to close your account at any time. However, some information may need to be retained for a set period due to legal obligations.

8.4 Opting Out of Marketing Communications

If you do not wish to receive promotional or marketing communications, you may inform our support team at any time and you will be removed from the list. However, transactional and security-related messages may continue to be sent.

jeta7 provides services only to individuals aged 21 or older. We do not knowingly collect personal information from anyone who is underage.

Age is verified at registration, and if a user is found to be under 21, their account is closed immediately and the collected information is deleted. If you believe an underage person is using this site, please notify our support team immediately.

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team:

• Live Chat: Log in to the site and contact us in Bengali via 24/7 live chat.
• Email: [email protected]

Our support team provides assistance in both Bengali and English, seven days a week, 24 hours a day. For more general information about our services, visit the FAQ page.

jeta7 reserves the right to update this privacy policy as needed. Any changes will be published on this page and the "Last Updated" date at the top of the page will be changed accordingly.

Registered users will be notified of significant changes by email or via a notice on the site. Continued use of the site after any changes will be considered as your acceptance of the updated policy.

This privacy policy is part of jeta7's overall legal framework. You can read our About Us page to learn more about jeta7.